DSG: Achieving Facilities Excellence with FM Works & ARCHIBUS

DSG - Facilities Management Software Solution in Government

Download: DSG: Achieving Facilities Excellence with FM Case Study

“Amidst the changes one thing remains constant - our ability to offer the best possible service to DSG with the support of mass”

- Howard Davies, Carillion

The Defence Support Group uses Mass’ expertise and Software Solutions to help manage change in the Facilities Management operations for the British Armed Forces.

Business Benefits Achieved through this Partnership:

Implementation of a cutting-edge solution to manage the agency's vast array of assets and nationwide property portfolio (in excess of 150,000 square metres of space)
Effective partnership developed between Alfred McAlpine Business Services and DSG
Development of an extremely valuable management tool
Mobilisation of a solution to manage Maintenance activities, Space performance, Asset Management and Building Condition and Portable Appliance Testing functions
Significant financial savings resulting from the reliable and transparent tracking of all assets.
Savings in manpower and quantity of assets held, reducing depreciation, capital, and capital charge costs.
Reduced down-time in the transferring of asset between sites.
Enhanced decision making from enterprise access to management information and reporting through on-line dashboards.
More efficient and effective Maintenance Programmes as a result of the web-enabled system.
Improved customer satisfaction; based on the results of in-house surveys run by Carillion to allow DSG to measure their performance against key SLA’s.

“It means that we can carry out all our facilities tasks using one system driven by the same common database, so we achieve speed, accuracy and consistency in our FM operations”

- Peter Mathieson, Operations Director, DSG

Discover the range of Computer Aided Facilities Management Software Solutions offered by Mass including Asset Management Solutions, Maintenance Management Solutions, Space Management Solutions, or read further Case Studies.

For further information relating to Mass' Facilities Management Software Solutions, please contact our team either by telephone 0118 977 8560 or via email info@mass-software.com.