West Hertfordshire NHS: Streamlined Facilities & Estates Management

Download: West Hertfordshire NHS Trust: Streamlined Facilities & Estates Management Case Study

"We decided on ARCHIBUS because it offered ease of use, improved functionality and the flexibility to handle a wide range of tasts. It could also readily be tailored to our needs"

- Phil Child, IT & Energy Manager for West Hertfordshire Hospitals NHS Trust

"We wanted a single integrated IT solution that would enable us to carry out a whole range of estates management tasks and replace the four disparate systems we had inherited." The Facilities re-grouping across the four Trusts began in 1998. It took in two of the region’s acute trusts St Albans & Hemel Hempstead and Watford & Mount Vernon, which merged to become West Hertfordshire Hospitals Trust.

The system at West Hertfordshire comprises all the core ARCHIBUS modules: Space, Assets, Building Operations, Property & Lease, Telecommunications & Cables plus the AutoCAD Overlay and Mass’ own integrated Facilities Helpdesk. "We are currently focusing on maintenance management," says Phil.

Business Benefits Achieved through this Partnership:

Immediate ability to monitor performance against SLA's
Simple compliance with ERIC Returns relating to space utilisation and service levels
Flexbible reporting of key business data at the touch of a button
Easy monitoring of the time work requests take to be actioned to improve service deliverables
Streamline estates management operations by providing one central repository of information
Access to real-time accurate information relating to maintenance, assets and buildings.

Discover the range of Computer Aided Facilities Management Software Solutions offered by Mass including Asset Management Solutions, Maintenance Management Solutions, Space Management Solutions, or read further Case Studies.

For further information relating to Mass' Facilities Management Software Solutions, and the ARCHIBUS solution, please contact our team either by telephone: 0118 977 8560 or via email: info@mass-software.com.