Introduction to Selling Skills

This one day programme is designed to introduce delegates to the principles of selling, to build confidence and to motivate. When delivered as a closed company course, the trainer will ensure that all discussions and exercises are tailored to the specific products and services that delegates will be selling. This can be achieved by prior consultation with the organisation concerned. This course is ideal for anyone new to the sales function or those with some experience but without any formal training.

Duration	Price
1 Day	£ 250

Course Overview

Download course details
ItSS.pdf

What Success Means to You

¨ What drives You?

¨ Thinking like a winner

Effective Sales People

¨ Skills and qualities of effective sales people

Why Do People Buy

¨ The No.1 reason

First Impressions

¨ What do customers think of You?

Customer Expectations

¨ What do your customers expect?

Setting Objectives

¨ Importance of objectives

¨ SMART Objectives

Sales Cycle

¨ Enquiry/Approach

¨ Establishing Need/Qualifying

¨ Importance of Questioning and Listening Skills

¨ Features and Benefits

¨ Overcoming Objections

¨ Closing the sale

¨ Negotiating

¨ Summary

¨ Action

Face-to-Face vs. Telephone Selling

¨ Practical and psychological differences

Personal Action Plan

If booking more than one delegate or would like to discuss the course with a member of the Training Team, please contact the Mass Training Centre on 01189 778560