Microsoft Outlook 2003 Advanced

Course Overview

Email Accounts

· Configure an internet or Exchange email account

· Configure address books and directory services

· Use a web-mail (HTTP) email account

· Configure delegate access permissions

· Open another user's folders or mailbox

Data Files

· Manage an Outlook data file

· Archive and restore data

· Open and close data folders and import items

Mobile and Remote Access

· Configure dial-up settings

· Understand the options for mobile access and synchronisation

· Configure Cached Exchange Mode

· Set up an offline folder

· Create a Send/Receive Group

· Control synchronisation settings

· Use Remote Mail to download mail headers only

Managing Messages

· Find related messages

· Track delivered and read mail

· Use the mail Rules Wizard

· Use the Out of Office Assistant

· Use a variety of message formats

· Create a message template (stationery)

Sharing Files and Information

· Create a new Office file from Outlook

· Open and view a public folder

· Post and reply to a message in a public folder

· Send a file to a public folder

· Create and publish customised forms

· Export data to different file formats

· Save, send, and receive contact details as a vCard

· Use contact information with Office applications (mail merge)

Working with the Calendar

· Publish a personal calendar on a web page

· Create recurring appointments and events

The Journal

· Understand how to use the Journal

· Record an activity in the Journal

· View a timeline of activities

· Add entries to the Journal automatically

Customising Folders

· Set Outlook Today as your default opening view

· Customise Outlook Today

· Browse the web from Outlook

· Customise the Navigation Pane

Online Conferencing

· Understand the options available for online meetings

· Schedule an online NetMeeting

· Send an iCalendar meeting request and use the Office Free/Busy Calendar Service

· Start or join an online meeting

· Use NetMeeting communication tools

Using the Newsreader

· Access the Newsreader and download a list of newsgroups

· Subscribe to a newsgroup

· Download articles from a newsgroup

· Post an article and reply to posts

If booking for more than one delegate, please contact us on 01189 778560 for discounted prices.