Microsoft Outlook 2003 Introduction

Course Overview

COURSE CONTENT

What is Outlook?

·          Recognise the components of a Desktop Information Manager (Inbox, Calendar, Contracts, Tasks, Notes, Journal)

·          Understand the use of email to send electronic messages

·          Recognise the different elements of the Outlook application window

Composing Mail Messages

·          Create a message

·          Address a message to different recipients

·          Add a file attachment to a message

·          Move or copy data within a message or between messages and other types of file

·          Set message priority

·          Use the Spelling Checker

·          Send internet email using Outlook

Reading and Replying To Messages

·          Check for new messages

·          Open or preview one or more email messages

·          Reply to and forward a message

·          Open or save a file attachment

·          Print a message

·          Save a draft message

·          Block spam messages

Using Contacts and the Address Book

·          Understand the Address Book and Contact List

·          Create, edit, and delete a contact

·          Create a group (distribution list) of email recipients Insert recipient email addresses using the Address Book

·          Integrate contacts with other Outlook components

Exchanging Instant Messages

·          Set up Outlook to integrate with a messaging application

·          Start a messaging conversation from Outlook

Organising Items

·          Sort, highlight, and search for items

·          Organise items in subfolders

·          Delete items and subfolders

·          Save a mail message to a Windows folder

Scheduling Appointments and Events

·          View and track appointments using the Calendar

·          Schedule an appointment or event

·          Set and manage reminders for appointments

·          Modify or delete an appointment

·          Identify conflicting appointments

·          Schedule appointment time as Free, Busy, or Out of Office

Assigning and Tracking Tasks

·          Add, delete, or modify a task item

·          Track progress on a task

·          Assign a task

·          Accept or decline a task request

Making Notes

·          Write and edit a note 

·          Change the appearance of a note

·          Delete a note

Planning a Meeting

·          Plan a meeting and invite attendees

·          Add or remove meeting attendees

·          Reschedule or cancel a meeting

·          Accept or decline a meeting request

·          Propose a new time for a meeting

·          Schedule the use of a resource for a meeting

Printing Items

·          Define a print style for a particular item

·          Print a mail message

·          Preview and print from the Calendar

·          Print an appointment, task, or contact item

Organising Items Using Categories and Contacts

·          Use categories to link and organise items

·          Edit the Master Category List

·          Link items to contacts

·          View contact activities

Working with Views

·          Apply a different view

·          Show, hide, and format fields

·          Group items by a field

·          Sort and filter items

·          Apply automatic formatting to items

·          Create and save a view

·          Use Advanced Find to locate an item

·          Create and use search folders

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