Preventive Maintenance V25.1

In this Blog we give a brief overview of the Preventive Maintenance module in Web Central 25.1 covering the following:

    • PM Planner
    • Craftspersons schedule and shifts
    • Labor Scheduler




1. Overview

The Preventive Maintenance application provides tools and reports that help you establish and manage a comprehensive preventive maintenance program for your time-based and meter-based, regularly occurring maintenance work. 

Both Equipment and Locations can be set up with maintenance procedures and work steps to be carried out at specific frequencies.   

Once you define the maintenance schedule, you can instruct the system to automatically generate work orders for executing these defined tasks, which can be then managed from the Maintenance Console. These work orders follow the Service Level Agreements (SLA) that can be set up specifically for any of the Planned Preventive Maintenance procedures.



  1. 2. PM Planner

Once maintenance managers define PM schedules and generate the schedule dates, they can use the PM Planner for a graphical overview of the upcoming work for each week, and then drill down to individual PM Schedules to view past and future scheduled dates, along with the status of the associated work orders. The focus is on the weekly and monthly workloads, rather than an individual craftsperson's schedule for a particular day.

With the PM Planner, you can graphically see which jobs are coming up, which are completed, and which were missed or deferred. When you spot problems, you can edit future schedule dates directly from the PM Planner. 


 Scheduled dates that have not been yet generated as work requests show as hollow light blue boxes and these can be rescheduled by clicking on the box and then moving it to either an earlier or later date:



  1. 3. Craftsperson Shifts and Schedules


With the Define Craftspersons/Daily Schedule tab, you set a craftsperson's general schedule, such as Monday to Friday 9:00 to 5:00 at the standard rate and Saturday morning at double-time rate during a specified season. This general schedule can be a shift or a custom schedule. 


However, this general schedule does not account for variations. For example, a craftsperson may have the following types of exceptions to this schedule so you can use the Define Craftsperson Schedule Variances:


  • Holidays
  • Sick leave
  • company meetings 
  • site visits -- Some craftspersons make periodic visits to sites or buildings to perform backlogged work at that location. Knowledge of these site visits is valuable to supervisors who want to assign work to a craftsperson during the time of a scheduled visit to a particular site. 
  • non-regular working schedules. 
  • variations to their standard rates. 


 Organizations will often have multiple craftspersons that work the same hours. Use the Manage Craftsperson Shifts task to:

· define the hours of standard shifts. Shifts can be permanent or for a specific period.

· review the list of craftspersons assigned to a particular shift for a particular time

· assign or unassign a standard shift to multiple craftspersons at one time


 4. Labor Scheduler

The Labor Scheduler provides a graphical interface for planning work and scheduling craftspersons. Using the Labor Scheduler, a supervisor or scheduler can drag and drop tasks for work requests onto a calendar that shows all craftspersons in the supervisor's work team. This enables the supervisor to schedule work while viewing the planned hours that each craftsperson will spend on jobs, thereby providing the information required for scheduling for maximum efficiency. 

The Labor Scheduler tool considers the defined rules of the governing SLA, such as the service window, holidays, and completion dates, as well as craftspersons' established schedules (shifts, daily schedules, variances).


The general workflow is that supervisors use the left panel to filter and view work requests that need to be scheduled, and then use the right panel to find the appropriate craftspersons to perform that work, based on ability and availability. The supervisor drags and drops work from the left side to the calendar on the right, which creates the craftspersons assignment.

If you are interested in this topic and would like to chat to MASS all about it, we are available on 0118 977 8560 or email us at

 Andrew Taylor 


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