AutoCAD Support and Subscription Agreements

Taking up a subscription with Mass Support means enjoying premium support and software maintenance, enabling maximum return on investment.

Regardless of the scope of a project, or the size of a facility, the features and services of Autodesk Subscription with Mass Support include access to up-to-date software versions, learning tools and extensive technical support.

What’s Included?

The provision of seamless technology upgrades
Guarantee that software is always up-to-date.
Automatic shipment of new versions of Autodesk® software
The peace of mind that comes from having online, email and telephone support
The provision of easy to understand solutions to any product related challenge.

Training Packages

Including exclusive courses and tutorials on a wide variety of topics and the essential skills needed to maximise software experience.

Mass Training complements Mass Support by offering interactive training sessions focusing on industry leading effects and animation and tailored to your specific needs.

Client Site Support

Ensuring easy installation and upgrades by offering an onsite support option. Mass can install new versions, update and ensure a smooth transition between versions onsite enabling AutoCAD to run to its full potential. Mass also offer a day’s onsite support to cater to your individual needs in AutoCAD ensuring that even with an upgrade it’s easy to use.

Why are Mass Providing AutoCAD Support?

Mass Support are responding to their clients needs. As the leading provider of ARCHIBUS and with so many organisations searching for a dynamic link between AutoCAD, Architecture, Revit and ARCHIBUS; Mass needed to provide full support across the board.

Many of our clients already use AutoCAD and don’t have the required support for this product, sometimes running into problems when installing new versions and setting up new licences. With our support package, along with your Annual Subscription, you can keep your software and knowledge up to date.

When Can I Get AutoCAD Subscription?

Mass offer this package for anyone who currently uses AutoCAD. We can offer this on an annual basis or on a 3 year basis ensuring long term support.

For more information about AutoCAD Subscription and Mass Support, please contact Carolyn Hole on 0118 977 8561 or email carolyn.hole@mass-plc.com.

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